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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Beth Kaminski

November 21, 2025

5  out of  5
rating by Mary Beth Kaminski
"Thank you Hatim for getting us the HO insurance needed for our new home. You made it very easy and super efficient."
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Rita Cubert

November 21, 2025

5  out of  5
rating by Rita Cubert
"I’ve been with State Farm for many years. I talked with Wendy for the first time today regarding auto insurance. I am impressed by the professionalism and knowledge she conveyed."
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Laurie Spiers

November 19, 2025

5  out of  5
rating by Laurie Spiers
"Great experience with Wendy Bergenson at Sally Brooks State Farm! Wendy responded quickly and was able to answer all of our questions."
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Jim Bauer

November 19, 2025

5  out of  5
rating by Jim Bauer
"Great experience, patient, and very thorough. I feel comfortable that all my insurance needs have been properly addressed. Thanks"
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Nickie Rood

November 12, 2025

5  out of  5
rating by Nickie Rood
"Excellent customer service and attention to detail! Thorough explanation of offerings, and always extremely prompt to respond. I highly recommend Sally Brooks and her team!!!"
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Genevieve Glaser

November 11, 2025

5  out of  5
rating by Genevieve Glaser
"Wendy was so helpful and quick to handle everything! 10/10 recommend!"
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Jon Richey - Personal Phone

October 23, 2025

5  out of  5
rating by Jon Richey - Personal Phone
"Thanks for the awesome support Brandon Marlowe!"
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Sandy Calle

October 13, 2025

5  out of  5
rating by Sandy Calle
"Brandon was fantastic to work with. He made the process easy from start to finish. Very professional and communicative. Highly recommend!"
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Shelby Hughes

September 13, 2025

5  out of  5
rating by Shelby Hughes
"Brandon was great, very knowledgeable and incredibly helpful and patient!"
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Kingston McDonald

September 11, 2025

5  out of  5
rating by Kingston McDonald
"Great person and very helpful and patience."
We responded:
"Thank you for the wonderful review and kind words about our team, Willa! We strive to go the extra mile to provide you with the insurance you need and the peace of mind that you deserve! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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RON

September 4, 2025

5  out of  5
rating by RON
"We switch from Farm Bureau to Sally Brooks the transition was smooth and the service is excellent."
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Jessica Megan

September 4, 2025

5  out of  5
rating by Jessica Megan
"This office has always been so friendly and professional. They always answer with a smile and are happy to help with any question."
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Eric Vazquez

August 8, 2025

5  out of  5
rating by Eric Vazquez
"Wendy was fantastic. She worked on switching my auto and home policies and not only was her custoner centric service outstanding, she also saved me a bunch of money while providing more coverage. Definately worth checking your current insurance against what Wendy and State Farm have to offer."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear Wendy was able to make your switch smooth, save you money, and even improve your coverage. Your recommendation means a lot, and we’re grateful to have you as part of our State Farm family!"
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Scott H

July 9, 2025

5  out of  5
rating by Scott H
"Spoke with an agent first thing this morning Fantastic friendly service.A +"
We responded:
"Thank you so much, Scott! We’re thrilled to hear you had a great experience with our team. It’s our goal to provide clear options, no pressure, and real savings—glad we delivered! We appreciate your support and look forward to helping you anytime. A+ right back at you! "
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Vet Visual Storyteller

July 2, 2025

5  out of  5
rating by Vet Visual Storyteller
"Wendy is a pleasure to work with! Always keeping me up to date on paperwork and changes in my coverage. It's nice to have a professional who treats your account with care and diligence. Highly Recommend Wendy!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Wendy’s professionalism, communication, and attention to detail have made such a positive impact. She truly cares about our customers, and feedback like yours means the world to us. We appreciate your recommendation and look forward to continuing to serve you!"
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Laura O'Meara

June 30, 2025

5  out of  5
rating by Laura O'Meara
"We have been with Sally Brooks State Farm Insurance since 2011. We have been with State Farm since 1982. Sally Brooks has been awesome to work with, and Wendy, in Sally‘s office, has been great. They are always very helpful and make sure that we are well taken care of."
We responded:
"Laura, thank you so much for your continued trust and loyalty — over four decades with State Farm and over a decade with our office means the world to us! We're so grateful to have you as part of our insurance family. It’s been a pleasure working with you, and we’re glad to hear that both Sally and Wendy have made a positive impact. We're always here to help and look forward to many more years of taking care of you!"
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James Magenheimer

June 26, 2025

5  out of  5
rating by James Magenheimer
"Wendy is the absolute best! I called to gather a quote for home and auto insurance as we are moving to NC. Wendy spent the time to talk me through the intricacies of insurance in NC, for home and auto and provided an amazing quote. I highly recommend Wendy to anyone in the Mooresville area who needs insurance or is looking to change insurance providers. Thanks Wendy for everything!!"
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear about your experience with Wendy — she truly goes above and beyond to make sure every client feels informed and supported, especially during big transitions like a move. We’re lucky to have her on our team! Welcome to NC, and thank you for your recommendation. We’re here anytime you need us!"
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Milton Pizarro

June 20, 2025

5  out of  5
rating by Milton Pizarro
"Kind, courteous, and tolerant haggler!"
We responded:
"Thank you for the fun and kind review! We always aim to provide a friendly and respectful experience😊Looking forward to helping you again in the future!"
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Harold McDonald

June 19, 2025

5  out of  5
rating by Harold McDonald
"Awesome customer service. Thanks Brandon."
We responded:
"Thanks Harold! Brandon truly appreciates the shoutout — we’re lucky to have him on the team! Don’t hesitate to reach out if there’s ever anything else we can help with."
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Randy Ping

June 5, 2025

5  out of  5
rating by Randy Ping
"Sally and her group have taken care of our family since 2006. Home, Auto and Life. Through 3 teenage drivers, multiple homes, they have handled it all. Great customer support! Always there when you need them, no foreign call centers. Overwhelming recommendation for this group."
We responded:
"Wow — thank you so much for your incredible support and loyalty over the years! It’s been an absolute honor to take care of your family since 2006. From new homes to teenage drivers, we’re grateful to have been part of your journey and to provide the coverage and support you’ve needed along the way. Your recommendation means the world to us, and we look forward to continuing to be here for you whenever you need us!"
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Owen Samuelson

June 5, 2025

5  out of  5
rating by Owen Samuelson
"Absolutely outstanding experience with Sally and her team! There service, professionalism and genuine care is amazing. I couldn't be happier with the service I received."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had an outstanding experience with our team. Providing top-notch service with genuine care is what we strive for every day, and it means the world to know we hit the mark. We truly appreciate your support and look forward to serving you again in the future!"
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Antoine Kirkland

May 14, 2025

5  out of  5
rating by Antoine Kirkland
"Was a pleasure working with Wendy. Definitely saving me some Cash on my insurance. Very sweet and respectful, and everything went well."
We responded:
"Thank you, Antoine! We’re so glad to hear you had a great experience working with Wendy. Saving money while receiving excellent service is exactly what we aim for. We truly appreciate your kind words and are here anytime you need us!"
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Kevin Ryan

April 29, 2025

5  out of  5
rating by Kevin Ryan
"Everyone at Sally Brooks State Farm is always friendly and ready to help. I highly recommend them for your insurance needs."
We responded:
"Thank you for choosing Sally Brooks State Farm for your insurance needs, Kevin! We’re glad to have you with us for your own insurance policy. Your kind words recognizing our friendly team is much appreciated. We’re grateful for your trust in us!"
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Marcos Castro

April 24, 2025

5  out of  5
rating by Marcos Castro
"Longtime State Farm customer and was able to pop in for a visit for an explanation of current policy and where I could make changes to save on my three vehicles."
We responded:
"Thank you for stopping by! We're always happy to review your policy and explore ways to save on your auto insurance. We appreciate your long-term loyalty to State Farm."
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Michael J. France

April 24, 2025

5  out of  5
rating by Michael J. France
"I've been with Sally Brooks since moving to North Carolina. Sally and team have been professional and very helpful in my insurance needs. Its always good to reach a human and not get lost in endless phone trees when trying to get help or a question answered. I highly recommend Sally Brooks State Farm."
We responded:
"Thank you, Michael! We're so glad we've been able to provide you with professional and helpful service since your move to North Carolina. We always aim to make things easy and accessible. We appreciate your recommendation!"