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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Ryan

Kevin Ryan

April 29, 2025

5  out of  5
rating by Kevin Ryan
"Everyone at Sally Brooks State Farm is always friendly and ready to help. I highly recommend them for your insurance needs."
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Marcos Castro

April 24, 2025

5  out of  5
rating by Marcos Castro
"Longtime State Farm customer and was able to pop in for a visit for an explanation of current policy and where I could make changes to save on my three vehicles."
We responded:
"Thank you for stopping by! We're always happy to review your policy and explore ways to save on your auto insurance. We appreciate your long-term loyalty to State Farm."
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Michael J. France

April 24, 2025

5  out of  5
rating by Michael J. France
"I've been with Sally Brooks since moving to North Carolina. Sally and team have been professional and very helpful in my insurance needs. Its always good to reach a human and not get lost in endless phone trees when trying to get help or a question answered. I highly recommend Sally Brooks State Farm."
We responded:
"Thank you, Michael! We're so glad we've been able to provide you with professional and helpful service since your move to North Carolina. We always aim to make things easy and accessible. We appreciate your recommendation!"
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Judy Bergenson

April 23, 2025

5  out of  5
rating by Judy Bergenson
"Love this office! They're so helpful and knowledgable-- best state farm office in Mooresville!"
We responded:
"We’re so proud to hear you think so, Judy! Our team works hard to be knowledgeable and helpful for all our customers. Thank you for the great feedback!"
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Tiffany Brinkley

April 23, 2025

5  out of  5
rating by Tiffany Brinkley
"Brandon at Sally Brooks STATEFARM is fantastic, he is very patient, kind and informative. He stayed on the phone with me as long as needed to make sure I understood everything about my policy and was to sure to follow up with me when he said he would. I HIGHLY RECOMMEND! I would give him 10 stars if I could! 🤩"
We responded:
"Tiffany, thank you for taking the time to share your positive experience with Brandon. We are glad that Brandon was able to assist you so thoroughly, ensuring you understood your policy. Your recommendation of our services to others is so appreciated!"
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Jeff Marlowe

April 23, 2025

5  out of  5
rating by Jeff Marlowe
"They were incredibly friendly and helpful! Brandon was a great help to me and very thorough!"
We responded:
"Awesome, Jeff! We're glad to hear Brandon was so friendly, helpful, and thorough. Thank you for your positive feedback and 5-star rating!"
Profile photo of Peyton Kowacz

Peyton Kowacz

April 16, 2025

5  out of  5
rating by Peyton Kowacz
"My family has used Sally Brooks for years. Recently just got my own insurance, Brandon Marlowe was great. Explained everything thoroughly and made the process very easy."
We responded:
"Thank you for choosing Sally Brooks State Farm for your insurance needs, Peyton! We’re glad to have you with us for your own insurance policy. Your kind words recognizing Brandon are much appreciated. We’re grateful for your trust in us!"
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Jason Wilson

April 16, 2025

4  out of  5
rating by Jason Wilson
"Great meeting with Wendy on discussing insurance policy changes"
We responded:
"We're glad you had a great meeting with Wendy regarding your policy changes. Thank you for the feedback, Jason! Please let us know if you have any questions or need assistance in the future. "
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Jonathan Barfell

April 8, 2025

5  out of  5
rating by Jonathan Barfell
"As a first time home buyer I had A LOT of questions and Wendy has been so great and patient to answer all my questions and provide guidance. She is incredibly knowledgable, helpful and always follows up quickly. Wendy and the team has made this whole process so much easier and stress-free and I highly recommend her!"
We responded:
"Thank you for your valuable feedback, Jonathan! We're pleased that Wendy was able to simplify your insurance needs and provide you with such excellent service. Your 5-star review and recommendation are much appreciated!"
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Osten Waite

April 7, 2025

5  out of  5
rating by Osten Waite
"Great people easy to work with"
We responded:
"It’s awesome to hear our team was great to work with. Thank you for the feedback and 5-star review!"
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Lisa Woodson

March 31, 2025

5  out of  5
rating by Lisa Woodson
"I have been with Sally Brooks insurance agency for 10 years. And all that time I have received excellent service. I called today to tell them that I had traded vehicles over the weekend and Todd helped me with everything. It was an easy thing over the phone and he continued the great service that I expect. I highly recommend this business!"
We responded:
"Congrats on your new ride, Lisa! Thank you for your review. We’re so glad Todd could assist you today. Your loyalty and recommendation of our services to others are much appreciated!"
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Adriana Martinez Nocera

March 31, 2025

5  out of  5
rating by Adriana Martinez Nocera
"I had a fantastic experience with the service! Wendy was thorough in her approach, ensuring that all details were meticulously reviewed. She presented me with a wide range of options, catering to my specific needs and preferences."
We responded:
"Adriana, we're thrilled to hear Wendy provided you with such thorough and excellent service. Thank you for your feedback and 5-star review!"
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Gina K

March 26, 2025

1  out of  5
rating by Gina K
"Quick conversation with agent. Pricing not very competitive and agent was a bit condescending. Never sent quote over to review. Quite an unprofessional experience if they want customers. I guess they are just fine. Moving on to other providers."
We responded:
"Hi Gina. Our approach involves an explanation of coverage options to ensure customers fully understand how their assets are protected, rather than simply providing quotes. Regarding the pricing concern, we respect your decision. We did offer future assistance should your needs change. We value your time and appreciate the opportunity to have discussed your insurance needs."
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Randy Buck

March 21, 2025

5  out of  5
rating by Randy Buck
"My wife and I met with Sally and Hatim this morning and we were both very impressed by their professionalism and knowledge. They are good people and very thorough with their info and insights. We are very glad we have Hatim as our agent. Knows the product and is very amiable-a real asset to the company!"
We responded:
"This is wonderful feedback, Randy! We're so glad to hear that you and your wife had such a positive experience with Hatim. We appreciate your trust in Sally Brooks State Farm for your insurance needs. "
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Samantha A

March 20, 2025

5  out of  5
rating by Samantha A
"First of all I would like to thank Adam for the quickest call on earth, I had an issue and he immediately resolved it with no hassle. I’ve talked to a few people who’ve worked here and they’re all GREAT. My insurance is inexpensive and phenomenal. I would recommend these people to everybody in the area, I wouldn’t get insurance with anyone else. I’m 21 and have no clue about insurance and these people have done right by me. If you’re in need of insurance and have no clue about it, any one of these folks will explain it to you and make sure you get the right coverage for your car!!!!! THANK YOU!!!!"
We responded:
"Thank you, Samantha, for your kind words and 5-star review! We’re here to help you understand your coverage and find the right policy to fit your needs. Let us know if you have any other questions. "
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Brock Glaser

March 20, 2025

5  out of  5
rating by Brock Glaser
"Couldn’t be more happy with Sally Brooks State Farm. They’re always available when I need a hand. Worked with Todd today, he was great, super efficient and got me everything I needed quickly. Appreciate team Sally Brooks!"
We responded:
"Thank you, Brock! This is wonderful feedback! We're grateful to hear that you had an awesome experience with Todd. We appreciate YOU!"
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Kevin & Alycia Nicksic

March 19, 2025

5  out of  5
rating by Kevin & Alycia Nicksic
"Very helpful and thorough service today when adding a new vehicle to our coverage."
We responded:
"Thank you for sharing your positive experience! We appreciate you choosing us for your insurance needs."
Profile photo of Karen D. Wierzbicki

Karen D. Wierzbicki

March 19, 2025

5  out of  5
rating by Karen D. Wierzbicki
"Brandon was so helpful and informative when making our transition from Fl."
We responded:
"Thank you for your positive feedback, Karen! We're glad Brandon was so helpful during your move from Florida! Please let us know if we can assist you in the future. "
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Isabella Gullotto

March 18, 2025

5  out of  5
rating by Isabella Gullotto
"Wendy and Sally's Team have been wonderful in regards to providing me with Auto and Life Insurance quotes/information. They are extremely friendly and very personable, and helped my transition of moving from out of state seamless. They were very knowledgeable about the various products/policies they offer and were able to help provide recommendations that best suited my needs. Thank you all very much! I highly recommend working with this group as they are beyond amazing."
We responded:
"It was our pleasure to assist you with your Auto and Life Insurance! We know moving from out of state can be a big undertaking, and we're happy we could make the insurance part seamless for you. Thank you for your kind words!"
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Tonia Smith

March 18, 2025

5  out of  5
rating by Tonia Smith
"Great! Great! Very helpful and kind. Very personal sends birthday cards and sympathy cards. You want be disappointed with this company"
We responded:
"Thank you so much for your kind words, Tonia! We're delighted to hear that our team has been helpful and kind. We truly appreciate your feedback and value your trust in us."
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Diana Pupp

March 17, 2025

5  out of  5
rating by Diana Pupp
"Wendy at Sally Brooks State Farm has been a joy to work with as we changed a few things on our account. I could tell she was smiling as she walked me through the HELL known as Medicare! Thanks Wendy for making me laugh after a rough day!"
We responded:
"We're so glad Wendy could make a stressful process a little brighter for you, Diana! Her positive attitude, and dedication to our customers, is truly valued. Thank you for sharing your experience with us!"
Profile photo of Drew Schnepf

Drew Schnepf

March 7, 2025

5  out of  5
rating by Drew Schnepf
"I have been with Sally Brooks State Farm for over 5 years now. The agents that work there are so friendly and respectful, Wendy & Adam are usually the ones I speak with and they are very knowledgeable and helpful every time I need them. Thank you both so much for all you do for me and my parents as well. I would recommend anyone that is looking for any type of insurance to these agents. They go above and beyond. Thanks again Andrew S."
We responded:
"Thank you so much for your continued trust and loyalty over the past five years! We truly appreciate you and your parents. It's always a pleasure to assist you, and we're glad to hear you've had such positive experiences. We're here for you whenever you need us!"
Profile photo of Adam Prairie

Adam Prairie

March 7, 2025

5  out of  5
rating by Adam Prairie
"Wendy & Team have been exceptional in providing our family with Auto, Home and Life Insurance quotes/information. Not only are they extremely friendly and personable, but very knowledgeable about the products they offer. Thank you all very much! Highly recommend working with this group."
We responded:
"Thank you, Adam, for your valuable feedback! We're pleased that Wendy and the team were able to meet your insurance needs. We strive to provide our customers with great value and service. Your recommendation of our services to others is much appreciated!"
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Brandon King

March 5, 2025

5  out of  5
rating by Brandon King
"I reached out to State Farm after GEICO decided to almost double my premium on what seemed like a whim. I got ahold of Brandon Marlowe and after speaking with him for a while I decided not to even shop around for pricing. He was transparent, helped me actually understand what comprehensive was for (im slow) in a way no other agent ever had. And generally I just felt like he was actually invested in delivering good service. So I pretty much went with SF just so I could have Brandon as my agent."
We responded:
"Thank you for taking the time to share your positive experience with Brandon. We're glad that he helped you understand your coverage and feel confident in your insurance choice. We truly value your business and look forward to continuing to serve your insurance needs!"
Profile photo of Laura Lee

Laura Lee

February 21, 2025

5  out of  5
rating by Laura Lee
"I’ve never had any issues with Sally Brooks State Farm. Everyone in the office is so nice and helpful. I highly recommend their services if you are needing to switch to an affordable and reliable policy. I know I’m in good hands and that feels good."