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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott H

July 9, 2025

5  out of  5
rating by Scott H
"Spoke with an agent first thing this morning Fantastic friendly service.A +"
We responded:
"Thank you so much, Scott! We’re thrilled to hear you had a great experience with our team. It’s our goal to provide clear options, no pressure, and real savings—glad we delivered! We appreciate your support and look forward to helping you anytime. A+ right back at you! "
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Vet Visual Storyteller

July 2, 2025

5  out of  5
rating by Vet Visual Storyteller
"Wendy is a pleasure to work with! Always keeping me up to date on paperwork and changes in my coverage. It's nice to have a professional who treats your account with care and diligence. Highly Recommend Wendy!"
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Laura O'Meara

June 30, 2025

5  out of  5
rating by Laura O'Meara
"We have been with Sally Brooks State Farm Insurance since 2011. We have been with State Farm since 1982. Sally Brooks has been awesome to work with, and Wendy, in Sally‘s office, has been great. They are always very helpful and make sure that we are well taken care of."
We responded:
"Laura, thank you so much for your continued trust and loyalty — over four decades with State Farm and over a decade with our office means the world to us! We're so grateful to have you as part of our insurance family. It’s been a pleasure working with you, and we’re glad to hear that both Sally and Wendy have made a positive impact. We're always here to help and look forward to many more years of taking care of you!"
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James Magenheimer

June 26, 2025

5  out of  5
rating by James Magenheimer
"Wendy is the absolute best! I called to gather a quote for home and auto insurance as we are moving to NC. Wendy spent the time to talk me through the intricacies of insurance in NC, for home and auto and provided an amazing quote. I highly recommend Wendy to anyone in the Mooresville area who needs insurance or is looking to change insurance providers. Thanks Wendy for everything!!"
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear about your experience with Wendy — she truly goes above and beyond to make sure every client feels informed and supported, especially during big transitions like a move. We’re lucky to have her on our team! Welcome to NC, and thank you for your recommendation. We’re here anytime you need us!"
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Milton Pizarro

June 20, 2025

5  out of  5
rating by Milton Pizarro
"Kind, courteous, and tolerant haggler!"
We responded:
"Thank you for the fun and kind review! We always aim to provide a friendly and respectful experience😊Looking forward to helping you again in the future!"
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Harold McDonald

June 19, 2025

5  out of  5
rating by Harold McDonald
"Awesome customer service. Thanks Brandon."
We responded:
"Thanks Harold! Brandon truly appreciates the shoutout — we’re lucky to have him on the team! Don’t hesitate to reach out if there’s ever anything else we can help with."
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Randy Ping

June 5, 2025

5  out of  5
rating by Randy Ping
"Sally and her group have taken care of our family since 2006. Home, Auto and Life. Through 3 teenage drivers, multiple homes, they have handled it all. Great customer support! Always there when you need them, no foreign call centers. Overwhelming recommendation for this group."
We responded:
"Wow — thank you so much for your incredible support and loyalty over the years! It’s been an absolute honor to take care of your family since 2006. From new homes to teenage drivers, we’re grateful to have been part of your journey and to provide the coverage and support you’ve needed along the way. Your recommendation means the world to us, and we look forward to continuing to be here for you whenever you need us!"
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Owen Samuelson

June 5, 2025

5  out of  5
rating by Owen Samuelson
"Absolutely outstanding experience with Sally and her team! There service, professionalism and genuine care is amazing. I couldn't be happier with the service I received."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had an outstanding experience with our team. Providing top-notch service with genuine care is what we strive for every day, and it means the world to know we hit the mark. We truly appreciate your support and look forward to serving you again in the future!"
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Antoine Kirkland

May 14, 2025

5  out of  5
rating by Antoine Kirkland
"Was a pleasure working with Wendy. Definitely saving me some Cash on my insurance. Very sweet and respectful, and everything went well."
We responded:
"Thank you, Antoine! We’re so glad to hear you had a great experience working with Wendy. Saving money while receiving excellent service is exactly what we aim for. We truly appreciate your kind words and are here anytime you need us!"
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Kevin Ryan

April 29, 2025

5  out of  5
rating by Kevin Ryan
"Everyone at Sally Brooks State Farm is always friendly and ready to help. I highly recommend them for your insurance needs."
We responded:
"Thank you for choosing Sally Brooks State Farm for your insurance needs, Kevin! We’re glad to have you with us for your own insurance policy. Your kind words recognizing our friendly team is much appreciated. We’re grateful for your trust in us!"
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Marcos Castro

April 24, 2025

5  out of  5
rating by Marcos Castro
"Longtime State Farm customer and was able to pop in for a visit for an explanation of current policy and where I could make changes to save on my three vehicles."
We responded:
"Thank you for stopping by! We're always happy to review your policy and explore ways to save on your auto insurance. We appreciate your long-term loyalty to State Farm."
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Michael J. France

April 24, 2025

5  out of  5
rating by Michael J. France
"I've been with Sally Brooks since moving to North Carolina. Sally and team have been professional and very helpful in my insurance needs. Its always good to reach a human and not get lost in endless phone trees when trying to get help or a question answered. I highly recommend Sally Brooks State Farm."
We responded:
"Thank you, Michael! We're so glad we've been able to provide you with professional and helpful service since your move to North Carolina. We always aim to make things easy and accessible. We appreciate your recommendation!"
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Judy Bergenson

April 23, 2025

5  out of  5
rating by Judy Bergenson
"Love this office! They're so helpful and knowledgable-- best state farm office in Mooresville!"
We responded:
"We’re so proud to hear you think so, Judy! Our team works hard to be knowledgeable and helpful for all our customers. Thank you for the great feedback!"
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Tiffany Brinkley

April 23, 2025

5  out of  5
rating by Tiffany Brinkley
"Brandon at Sally Brooks STATEFARM is fantastic, he is very patient, kind and informative. He stayed on the phone with me as long as needed to make sure I understood everything about my policy and was to sure to follow up with me when he said he would. I HIGHLY RECOMMEND! I would give him 10 stars if I could! 🤩"
We responded:
"Tiffany, thank you for taking the time to share your positive experience with Brandon. We are glad that Brandon was able to assist you so thoroughly, ensuring you understood your policy. Your recommendation of our services to others is so appreciated!"
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Jeff Marlowe

April 23, 2025

5  out of  5
rating by Jeff Marlowe
"They were incredibly friendly and helpful! Brandon was a great help to me and very thorough!"
We responded:
"Awesome, Jeff! We're glad to hear Brandon was so friendly, helpful, and thorough. Thank you for your positive feedback and 5-star rating!"
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Peyton Kowacz

April 16, 2025

5  out of  5
rating by Peyton Kowacz
"My family has used Sally Brooks for years. Recently just got my own insurance, Brandon Marlowe was great. Explained everything thoroughly and made the process very easy."
We responded:
"Thank you for choosing Sally Brooks State Farm for your insurance needs, Peyton! We’re glad to have you with us for your own insurance policy. Your kind words recognizing Brandon are much appreciated. We’re grateful for your trust in us!"
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Jason Wilson

April 16, 2025

4  out of  5
rating by Jason Wilson
"Great meeting with Wendy on discussing insurance policy changes"
We responded:
"We're glad you had a great meeting with Wendy regarding your policy changes. Thank you for the feedback, Jason! Please let us know if you have any questions or need assistance in the future. "
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Jonathan Barfell

April 8, 2025

5  out of  5
rating by Jonathan Barfell
"As a first time home buyer I had A LOT of questions and Wendy has been so great and patient to answer all my questions and provide guidance. She is incredibly knowledgable, helpful and always follows up quickly. Wendy and the team has made this whole process so much easier and stress-free and I highly recommend her!"
We responded:
"Thank you for your valuable feedback, Jonathan! We're pleased that Wendy was able to simplify your insurance needs and provide you with such excellent service. Your 5-star review and recommendation are much appreciated!"
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Osten Waite

April 7, 2025

5  out of  5
rating by Osten Waite
"Great people easy to work with"
We responded:
"It’s awesome to hear our team was great to work with. Thank you for the feedback and 5-star review!"
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Lisa Woodson

March 31, 2025

5  out of  5
rating by Lisa Woodson
"I have been with Sally Brooks insurance agency for 10 years. And all that time I have received excellent service. I called today to tell them that I had traded vehicles over the weekend and Todd helped me with everything. It was an easy thing over the phone and he continued the great service that I expect. I highly recommend this business!"
We responded:
"Congrats on your new ride, Lisa! Thank you for your review. We’re so glad Todd could assist you today. Your loyalty and recommendation of our services to others are much appreciated!"
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Adriana Martinez Nocera

March 31, 2025

5  out of  5
rating by Adriana Martinez Nocera
"I had a fantastic experience with the service! Wendy was thorough in her approach, ensuring that all details were meticulously reviewed. She presented me with a wide range of options, catering to my specific needs and preferences."
We responded:
"Adriana, we're thrilled to hear Wendy provided you with such thorough and excellent service. Thank you for your feedback and 5-star review!"
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Gina K

March 26, 2025

1  out of  5
rating by Gina K
"Quick conversation with agent. Pricing not very competitive and agent was a bit condescending. Never sent quote over to review. Quite an unprofessional experience if they want customers. I guess they are just fine. Moving on to other providers."
We responded:
"Hi Gina. Our approach involves an explanation of coverage options to ensure customers fully understand how their assets are protected, rather than simply providing quotes. Regarding the pricing concern, we respect your decision. We did offer future assistance should your needs change. We value your time and appreciate the opportunity to have discussed your insurance needs."
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Randy Buck

March 21, 2025

5  out of  5
rating by Randy Buck
"My wife and I met with Sally and Hatim this morning and we were both very impressed by their professionalism and knowledge. They are good people and very thorough with their info and insights. We are very glad we have Hatim as our agent. Knows the product and is very amiable-a real asset to the company!"
We responded:
"This is wonderful feedback, Randy! We're so glad to hear that you and your wife had such a positive experience with Hatim. We appreciate your trust in Sally Brooks State Farm for your insurance needs. "
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Samantha A

March 20, 2025

5  out of  5
rating by Samantha A
"First of all I would like to thank Adam for the quickest call on earth, I had an issue and he immediately resolved it with no hassle. I’ve talked to a few people who’ve worked here and they’re all GREAT. My insurance is inexpensive and phenomenal. I would recommend these people to everybody in the area, I wouldn’t get insurance with anyone else. I’m 21 and have no clue about insurance and these people have done right by me. If you’re in need of insurance and have no clue about it, any one of these folks will explain it to you and make sure you get the right coverage for your car!!!!! THANK YOU!!!!"
We responded:
"Thank you, Samantha, for your kind words and 5-star review! We’re here to help you understand your coverage and find the right policy to fit your needs. Let us know if you have any other questions. "
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Brock Glaser

March 20, 2025

5  out of  5
rating by Brock Glaser
"Couldn’t be more happy with Sally Brooks State Farm. They’re always available when I need a hand. Worked with Todd today, he was great, super efficient and got me everything I needed quickly. Appreciate team Sally Brooks!"
We responded:
"Thank you, Brock! This is wonderful feedback! We're grateful to hear that you had an awesome experience with Todd. We appreciate YOU!"